If for any reason you are not satisfied with the purchased product in the online store "Klepka", you can return it within 14 days from the date of purchase, according to the law "On Protection of Consumer Rights" under the following conditions:

  • The marketable appearance of the board game is preserved.
  • The goods must not have traces of damage (scratches, scuffs, chips, etc.), as well as traces of liquid on the elements of the game or packaging;
  • The packaging, consumer properties and completeness (as indicated in the instructions or on the box) must be preserved;

* the goods are NOT returnable if the film from the box is removed, unpacked film of the game elements inside the box, because in this case the Goods will lose their marketable appearance.

  • In the presence of all documents for the goods (rules and sales receipt).

Buyer has the right to:

  • To purchase a similar or other product from the store's assortment at the same price or with the transfer of the price and payment of the positive difference;
  • To cancel the concluded contract of purchase and sale and get the funds back (the refund is made within 7 working days from the moment of the contract termination. The refund is made by non-cash payment method (crediting funds to a bank card).

Returns or exchanges are subject to the following rules:

By New Post:

  • If the Product is not satisfied with the style, color, size, weight or for other reasons not related to the quality and technical defect of the product - delivery is paid by the buyer.
  • In case of returning the goods of improper quality (related to the quality and technical failure of the product), (Art. 8 of the Law of Ukraine "On Protection of Consumer Rights", Art. 1, p.12-13), the online store takes the cost of shipping.